Privacy Policy
Overview
ai.TokenHub (hereinafter "we") values user privacy protection. This privacy policy explains how we collect, use, and protect your information.
Information Collection
We collect the following information:
Account Information
- Registered email
- Username
- Account settings
Usage Information
- API call records
- Token usage
- Access logs
Payment Information
- Recharge records
- Billing information (complete payment credentials not stored)
Information Usage
Collected information is used for:
- Service Provision: Process API requests, manage accounts and credits
- Service Improvement: Analyze usage patterns, optimize service quality
- Security: Detect abnormal behavior, prevent abuse
- Customer Support: Handle user inquiries and issues
Information Storage
- Data stored on secure cloud servers
- Sensitive information encrypted
- Regular backups to ensure data security
Information Sharing
We do not sell or share your personal information with third parties unless:
- Your explicit consent is obtained
- Required by law
- To protect our or users' legitimate rights
Data Retention
- Account information: Retained during account existence
- Usage records: Retained for 90 days
- Payment records: Retained as required by regulations
User Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and related data
- Withdraw data usage authorization
Security Measures
We take the following security measures:
- Data transmission encryption (TLS)
- Storage data encryption
- Access control and permission management
- Security auditing and monitoring
Cookie Usage
We use cookies for:
- Authentication
- User preference settings
- Security protection
You can manage cookie settings in your browser.
Third-party Services
We may use the following third-party services:
- Cloud providers (data storage)
- Payment providers (transaction processing)
These providers have their own privacy policies.
Policy Updates
We may update this privacy policy. Updates will be announced on the website, please check regularly.
Contact Us
For privacy-related questions, contact us via:
- Website: ai-tokenhub.com
- Console customer service system
Last updated: January 2024